Link Building Case Study for a Construction Management SaaS – From 0 to 550+ AI Citations Across 5 Platforms

550

AI Citations

0 to 2400

Brand keyword search volume

44 months

Timeframe

About Workyard

Industry: SaaS / Construction and Workforce Management

Product: Construction workforce management software, including scheduling, time tracking, crew management, and dispatch tools

Engagement Start: August 2023

Service Provided: SaaS Link Building

The Challenge

When Workyard came to our SaaS link building agency in 2023, they had a strong product but almost no organic visibility. The core problems were straightforward:

  • Commercial keywords weren't ranking. Terms like "work order management app," "construction management software," "HVAC business management software," "crew management software," and "dispatch management software" were nowhere on Google's first few pages.
  • Nobody was searching for Workyard by name. Brand search volume was effectively zero, which meant potential customers didn't know the product existed.
  • Ad spend was high, ROI was low. Workyard was investing heavily in paid acquisition, but the returns weren't justifying the cost.

The Goal

We set two phases of goals with Workyard.

Phase 1 — Original engagement (August 2023)

  • Shift acquisition from paid ads to organic traffic
  • Rank Workyard's commercial keywords on Google's first page, specifically "work order management app," "construction management software," and related terms
  • Build brand recognition so that people start searching for Workyard by name
  • Grow domain rating to compete with established players in the space

Phase 2 — AI visibility expansion (added later as LLMs became a discovery channel)

  • Get Workyard cited in AI-generated answers when users search for "best workforce management software," "best scheduling software for contractors," and similar queries across ChatGPT, Perplexity, Gemini, and Google AI Overviews

The Strategy

We ran three strategies in sequence. We started with SaaS-to-SaaS backlinks to build foundational authority, layered in digital PR to accelerate trust signals and brand awareness, and then added AI citation building once LLMs became a meaningful discovery channel for SaaS buyers.

01  Backlinks from related SaaS websites

Why this came first: Google trusts backlinks from established SaaS companies more than links from generic blogs. For a SaaS product like Workyard, links from other software companies in adjacent categories send the strongest relevance and trust signals.

How we executed it: We researched SaaS websites with high domain ratings and real traffic in related categories such as HR software, time tracking tools, payroll platforms, and project management solutions. We then developed tailored pitches for each target, focusing on integration angles and partnership value rather than generic link requests.

Example: Gusto.com is a SaaS website with DR 88, 1.2 million monthly visits. We positioned Workyard as the job management tool that complements Gusto's payroll platform. Through this collaboration, we secured a contextual backlink as part of the partnership. 

Result: Multiple high-authority backlinks from SaaS companies in Workyard's ecosystem, each one reinforcing Workyard's credibility in Google's eyes.

backlinks from related SaaS websites
Backlink from Gusto

02  Digital PR Campaigns and Getting Link from Top-Tier Websites

Why we added this next: SaaS-to-SaaS links built foundational authority, but Workyard also needed trust signals from high-authority publications. These are the kind of sites Google treats as editorial endorsements. Digital PR also addressed Workyard's branding challenge by putting the company name in front of a wider audience.

How we executed it: We created original data studies published on Workyard's website, then used those studies as resources for link placements in high-authority tech and business publications. This gave journalists a reason to reference Workyard.

Example: TechWire Asia is a media outlet with DR 75 and 6,300 monthly visitors. We created original research, published it on Workyard's site, and secured a contextual link insertion within a relevant article on TechWire Asia.

Scale: Over the 44-month engagement, we ran 160+ digital PR campaigns. Approximately 70% resulted in live placements.

Result: A steady stream of authoritative backlinks from publications that Google trusts editorially, combined with increased brand exposure across tech media.

link from top-tier website
link from techwire asia

03  AI citation and Roundup Link Building

Why we added this last: By 2024, SaaS buyers were increasingly searching ChatGPT, Perplexity, and Google AI Overviews for software recommendations. These AI tools pull their answers from listicles, roundups, and comparison articles. If Workyard wasn't cited in those source articles, it wouldn't appear in AI-generated answers.

How we executed it: We identified the specific listicles and roundup articles that AI platforms were referencing for queries like "best HVAC business management software," "team management app for tradesmen," and "best construction time tracking software." We then secured placements for Workyard within those articles.

Example: MyHours.com is a website with DR 74, 180,000 monthly visitors. We got Workyard featured in their "Top 8 Construction Time Tracking Software for 2025" listicle. This article is one of the sources ChatGPT and Perplexity reference when users ask about construction time tracking tools.

Result: Workyard began appearing in AI-generated answers across multiple platforms, capturing a discovery channel that most competitors in the construction SaaS space hadn't addressed yet.

AI citation
link from spica my hour

THE RESULTS

Before

After

~1,000 organic visitors/month

9,000 organic visitors/month

DR 16

DR 68

0 AI citations

550+ AI citations across 5 platforms

0 brand search volume

2,400 monthly brand searches

Heavy ad spend, poor returns

$66K/month in organic traffic value

  • AI Citations: AI citations grew from almost zero to 58 with Google AI overviews, reaching 263 in ChatGPT, 181 in Perplexity, 27 in Gemini, and 24 in Copilot.
AI citation gowth
  • Backlink Profile: Workyard’s domain rating (DR) increased from 16 to 68, with over 2,000 referring domains and nearly 9.4K backlinks added.
(DR) increased from 16 to 68
  • Organic Traffic: Organic traffic skyrocketed from around 1,000 to 9,000 visitors per month, bringing the value of organic traffic to approximately $66K, and traffic across all pages peaked at 80K, up from 22K.
organic traffic growth
  • Keyword Performance: Top 3 organic keywords saw significant improvements, and Workyard added 89 new keywords, ranking for important commercial terms like HVAC management software, electrician management app, crew management software, dispatch management software, work order management apps, and service management apps.
ranking with high relevant keywords
  • Branding: Workyard’s brand recognition surged, leading to a notable increase in direct searches for the brand name.
ranks with brand name

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